Questions we actually get asked.

ATS stands for Applicant Tracking System — the software most companies use to filter resumes before a human ever looks at one. When you apply online, there's a good chance a robot reads your resume first and scores it against the job description. Too low a score, and you're out before the hiring manager even sees your name.

ATS doesn't care about your font choices, your color scheme, your headshot, or how beautifully formatted your resume is. It cares about keywords, relevance, and structure. Tailor's AI optimizes for exactly that — matching the language and requirements in the job posting so your resume clears the first filter and actually gets read.

Because the template doesn't matter — and we mean that literally. ATS software strips all formatting when it parses your resume. The hiring manager's inbox PDF viewer flattens it anyway. What gets you past the filter is content, not aesthetics.

We give you one clean, professional, ATS-friendly template that works everywhere. No rainbow gradients. No two-column layouts that confuse parsers. No “creative” designs that look great on screen and turn into garbled nonsense when a machine reads them. The goal is to get you in front of a human — the template is just the vehicle.

Go ahead and try it. Paste your resume and a job description into any general-purpose AI chatbot and ask it to tailor the result. Then look carefully at what comes back.

There's a decent chance your resume now includes a measurable achievement you never actually achieved, a skill you've never used, or bullet points describing work you didn't do. General-purpose AI hallucinates. It's trained to produce plausible, confident-sounding output — and plausible isn't the same as true.

Tailor uses multiple AI agents working together: one tailors your resume, and others review every change — flagging anything that wasn't in your original. Sacred fields (your company names, job titles, dates, school names, degrees) are never touched. Mutable fields (your summary, bullet points, skills ordering) are rewritten to match the job. If a fabrication is caught, the system tries again. Your career history stays yours.

Not anymore. We used to give a free credit on signup — turned out that mostly just invited people to spam new accounts rather than actually try the product.

Building and editing your resume is still completely free, forever. Downloading a PDF is free. You only spend credits when you use the AI features — tailoring a resume to a job, or scoring it — because those actually cost us real money per call.

No refunds once credits have been spent, sorry. The moment you tailor or score a resume, our AI has already made real calls to a cloud provider — that compute is paid for and consumed whether the result was useful to you or not, so there's nothing left for us to refund on our end.

No refunds on unspent credits either. The good news: your credits never expire, and you don't have a subscription to cancel — so there's no rush, and nothing quietly renewing in the background.

Frustration, mostly. The existing resume tools are a mess of dark patterns. You spend an hour building a resume, get to the download button, and hit a paywall. Or you sign up for a “free” account that quietly converts to a recurring subscription you forget about until it shows up on your credit card statement six months later.

We built Tailor because we wanted a tool that was actually honest about what it costs. Building and editing your resume is always free. Downloading a PDF is always free. You only spend credits on the AI features — tailoring and scoring — because those actually use compute. No subscriptions. No “premium” features that should be basic. No paywalls on your own resume.

Pay for what you use, keep what you build.